Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. Β This means that we have received your order in our system and pre-authorized your credit card for the purchase. Β As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. Β If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. Β If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. Β We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address youΒ provided when checking out. Β If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@StorageLiftsDirect.com